Skyline Dine used ZingoDine to streamline their multi-kitchen and bar operations. When waiters take an order at the table, the system instantly routes food items to the kitchen and drink items to the bar — eliminating the need for staff to walk back and forth. This improved service speed, reduced errors, and created a smoother dining experience for both staff and guests.
Skyline Dine is a busy casual dining restaurant with separate kitchen and bar counters. As customer volume grew, the staff struggled to coordinate orders across multiple preparation stations. Waiters had to manually walk to both the kitchen and bar to relay orders, leading to delays, miscommunication, and inconsistent service speeds.
To improve accuracy and streamline operations, Skyline Dine implemented the ZingoDine multi-station order routing system.
Waiters had to physically visit the kitchen and bar for every order.
Split orders (food + drinks) were often delivered to the wrong station.
Frequent mistakes occurred because orders were communicated verbally.
Service was slower during peak hours due to back-and-forth movement.
Kitchen and bar teams received incomplete or unclear instructions.
Staff spent less time attending customers and more time running between stations.
Multi-KOT Routing to automatically send food items to the kitchen and drinks to the bar.
Tablet-Based Ordering allowing waiters to take accurate table orders digitally.
Instant KOT Printing at both stations for fast, error-free order processing.
Centralized Order Management so staff can monitor all orders in one place.
Clear Order Splitting that separates kitchen items and bar items automatically.
Service Workflow Optimization reducing unnecessary staff movement.
50% faster order processing, as staff no longer travel between stations.
Zero split-order mistakes, thanks to automatic routing.
Higher staff productivity, allowing waiters to focus on guests.
Smoother coordination between kitchen and bar teams.
Improved customer experience due to quicker and more accurate service.
“Managing food and drink orders used to be chaotic during peak times. With ZingoDine, orders go straight to the right station, and our service has become noticeably faster. The team is happier, and customers get their orders without delays.”
— Manager at Skyline Dine
