The Olive Table implemented ZingoDine’s paid reservation feature to reduce no-shows. Guests now pay a small deposit to secure a table, which dramatically improved attendance and increased revenue reliability.
The Olive Table is a popular dine-in restaurant known for its weekend crowd and premium dining experience. However, the management faced increasing losses due to frequent no-shows during peak hours. Unused tables led to wasted preparation, unpredictable table turnover, and operational inefficiencies. To improve reservation reliability and reduce revenue loss, the restaurant implemented the ZingoDine Paid Reservation System.
High no-shows during weekends and busy dinner hours.
Staff spent considerable time calling customers for manual reservation confirmation.
Unpredictable table turnover made planning difficult for the kitchen and service teams.
Lost revenue due to blocked tables that remained unused.
Lack of accountability when customers didn’t show or canceled at the last minute.
Inefficient reservation flow affecting overall customer service quality.
Paid Reservation Option allowing customers to reserve a table by paying a small booking fee or deposit.
Automatic Reservation Confirmation triggered instantly upon successful payment.
Email Notifications & Reminders sent to guests before their reservation time.
Deposit Retention Rules for late cancellations or no-shows.
Real-Time Table Management Dashboard for staff to monitor upcoming reservations.
Predictable Table Turnover enabling better planning for peak hours.
Significant reduction in no-shows during the first month.
More predictable and stable table management during busy hours.
Improved staff efficiency—no more manual confirmation calls.
Increased revenue protection through deposit retention for no-shows.
Higher customer accountability and smoother peak-time operations.
“ZingoDine’s paid reservation system has transformed how we manage peak hours. No-shows have dropped sharply, and our team can plan better without calling customers all day. Reservations are now more reliable and stress-free.”
— Owner at The Olive Table
